Shipping Policy

Thank you for shopping with LuxMart. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

• United States: Estimated delivery is 5–10 business days.
• Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or periods of high demand.

Shipping Costs

• Shipping charges are calculated at checkout based on your order and delivery location.
• Free shipping may be available on selected products or promotional offers.

Order Tracking

After your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. LuxMart is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, occasional delays may occur. If your package is significantly delayed or appears to be lost, please contact our customer support, and we will assist you in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your request and work toward an appropriate resolution.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support through the contact page on our website. We are happy to assist you.

Email: emaarllc202@gmail.com